Privacy Policy

Kindwaters Therapy - Protecting Your Information

Last updated: November 11, 2021

Privacy Policy Overview

Our Commitment to Your Privacy

At Kindwaters Therapy, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our services.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our therapy services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our therapeutic services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Important Notice

Your privacy is fundamental to the therapeutic relationship. We maintain strict confidentiality standards in accordance with HIPAA regulations and professional ethical guidelines.

Definitions

Key Terms & Definitions

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Account: A unique account created for you to access our services or parts of our services.
Company: Refers to Kindwaters Therapy, located in Twin Cities, Minnesota.
Cookies: Small files placed on your device containing details of your browsing history on our website.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to our therapy services and website.
Usage Data: Data collected automatically when using our services.

Information We Collect

Personal Information

While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

Email address
First name and last name
Phone number
Address and location information
Health and therapy-related information
Insurance and billing information

Usage Data Collection

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Usage data is collected automatically when using our services and may include:

Your device's Internet Protocol address (IP address)
Browser type and version
Pages of our service that you visit
Time and date of your visit
Time spent on pages
Unique device identifiers and diagnostic data

Third-Party Social Media Services

We may allow you to create an account through the following third-party social media services:

Google
Facebook
Twitter

How We Use Your Information

Kindwaters Therapy may use your personal data for the following purposes:

Primary Uses of Your Data

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Service Provision: To provide and maintain our therapy services, including monitoring usage
Account Management: To manage your registration and provide access to different functionalities
Communication: To contact you regarding updates, appointments, and service-related information
Therapeutic Care: To deliver personalized therapy services and treatment plans
Legal Compliance: To comply with legal and regulatory requirements in mental health care
Service Improvement: To analyze and improve our therapeutic services and website functionality

Confidentiality in Therapy

All therapeutic communications and personal health information are kept strictly confidential in accordance with professional ethics and HIPAA regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Remember your preferences and settings
Provide secure access to your account
Analyze website usage and performance
Improve our services and user experience

Types of Cookies We Use

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Essential Cookies:

These cookies are necessary for the website to function and cannot be disabled. They enable core functionality like security, network management, and accessibility.

Functional Cookies:

These cookies allow us to remember choices you make (such as language preferences) and provide enhanced, more personal features.

Analytics Cookies:

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Your Privacy Rights

You have several important rights regarding your personal information:

Access and Control Your Data

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Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data under certain conditions
Right to Restrict Processing: Request restriction of processing your personal data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your personal data

Important Note

Some personal data may need to be retained for legal, regulatory, or therapeutic continuity reasons even after you request deletion.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help ensure your privacy is protected.